We do not offer returns on digital products unless there is a technical problem with a file. All sales are final. We are an online school, so you can think of our courses the same way you would any school or conference. If you attend a lecture but don’t like the instructor, a school would not refund your tuition. But we feel confident you’ll love our instructors and courses. We can help you select a course that will match your interests. Contact us for help, questions, and to report any problems with your order.
All of our downloads have been tested to be working, with audible quality. You may listen to previews on most of our products to ensure that the audio quality meets your needs.
Discount coupons must be applied at the time of purchase and cannot be applied after the fact. So make sure your coupon has been applied before checking out. If you are having trouble, contact support before completing your purchase. We are often available by LiveChat, and you can use the chat window to leave us a message if we’re not online.