Terms and Conditions
All of our downloads have been tested to be working, with audible quality. You may listen to previews on most of our products to ensure that the audio quality meets your needs.
We do not offer returns or refunds on digital products. All sales are final.
If you live in an area where your internet connectivity has prevented you from downloading or viewing a live streaming event you’ve purchased, please email us at [email protected] In most cases we can get you recordings of what you’ve missed, and we’ll do our best to work with you to find an amicable solution.
Four-Year Program Bundle Subscription Policy
If you sign up for the bundle payment plan option, you are required to complete all payments. If you terminate before you complete your payment agreement for any reason, you will retain access to the courses that you have already paid for up to the date of termination and you will be billed a cancellation fee to recapture the amount of the full price of each course.
There are no refunds for any bundle payments even if you haven’t accessed the courses to date. Please be aware of this before signing up for the bundle payment plan option. Our instructors are paid based on current enrollment each month and while you may not have accessed the course our instructors have already been paid based on your enrollment.
Discount coupons must be applied at the time of purchase and cannot be applied after the fact. Make sure your coupon has been applied before checking out. If you are having trouble, please email support at [email protected] before completing your purchase.
Access to Files, Live Streaming Events or Online Courses
We have a dedicated team to help you. If you having any technical issues accessing files or viewing a course, please email us at [email protected] and we’ll do our best to get you sorted.